Last Updated: 10/5/2026
Thank you for choosing worknow.lk. We value your satisfaction and strive to provide you with the best SaaS portfolio experience possible. If, for any reason, you are not completely satisfied with your subscription, we are here to help.
We accept refund requests within 7 days from the date of your initial subscription purchase. To be eligible for a refund, you must contact our support team and provide a valid reason for the cancellation. If your refund is approved, we will initiate a refund to your original method of payment. Please note that the refund amount will exclude any third-party transaction or processing charges incurred during the initial purchase.
You may cancel your subscription at any time. Once canceled, you will not be charged for the subsequent billing cycles. However, we do not provide refunds for automatic renewals unless you have requested cancellation prior to the renewal date.
Certain services are non-refundable. These include:
Refunds will be processed within 5 to 10 business days after your refund request is approved. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider or bank.
If you have any questions or concerns regarding our refund policy, please contact our customer support team at [email protected]. We are here to assist you and ensure your experience with us is enjoyable and hassle-free.